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                                        Dear
                                            Sean, 
                                                 
                                                 
                                               Thank you for making an appointment with us.  A member of our customer services team will be in contact with you shortly. 
                                         
                                        
                                            
                                              
                                                
                                                    You
                                                        have booked an appointment on 
                                                    Saturday 17 August 2013 2-5pm
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                                            We will attempt to contact you by phone or by email to
                                            confirm your appointment.
                                                
  
                                                If you do not hear from us and wish to check your appointment, please call us on
                                                01707 877 313.
  
                                        
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                                  Further
                                useful information
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                                            Advice on choosing the best home improvement company 
                                            It is useful to consider the following points when choosing a company to carry out
                                            your home improvements: 
                                            
                                                 
                                                Are they members of a trade association? 
                                            Everest's memberships include the GGF (Glass and Glazing
                                                Federation), The Conservatory Association, and 
                                                    Interlay - The Association of Block Paving Contractors. We are also
                                            a member of the government's Trustmark
                                            scheme for government endorsed standards, and FENSA
                                            registered. You can find out more about each of these organisations by clicking
                                            on the links. 
                                             
                                            What guarantees do they offer? 
                                            Everest products are backed by some of the longest 
                                                guarantees in the industry. For example, sealed units in our uPVC windows
                                            and doors have a lifetime guarantee against fog and condensation. Our flat roofs
                                            have a lifetime guarantee. Our general guarantees are usually at least 10 years,
                                            up to 25 years. 
                                             
                                            How long have the company been trading? 
                                            Everest started business in 1965, and hasn't stopped ever since. We have the heritage,
                                            stability and experience to back up all guarantees and provide market leading products
                                            and service. 
                                             
                                            What service will they provide? 
                                            Make sure you see some
                                                testimonials and case studies from satisfied customers. In independent research,
                                            9 out of 10 Everest customers would recommend us.
                                             
                                            See our 
                                                testimonials and case studies by clicking this link. 
                                             
                                            How good are their products? 
                                            Everest products are designed and manufactured to our own specification. Our products
                                            have been awarded 10 BSi kitemarks, 6 BBA certificates (more than anyone else in
                                            the industry). An independent assessor has investigated our products, and has confirmed
                                            they are the best on the market.
                                             
                                            Click here to see the full report. 
                                            
                                                 
                                                Are their products energy efficient? 
                                            Everest have been helping people save energy and money for 44 years. So if you want
                                            to make green home improvements talk to us. We have lots of ideas to save you money
                                            and reduce energy waste. You can find out more about our energy saving A rated windows. 
                                             
                                             
                                            Kind regards,
                                                 
                                                The Everest Team 
                                            
                                                http://www.everest.co.uk
  
                                            
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